Cancellation and refund policy

Last updated 9 November 2026

Cancelling

Solar Lab subscriptions are prepaid for one month or one year and do not renew automatically, so there is nothing to cancel: simply do not renew. Your access continues until the end of the period you paid for.

Refunds

Because the full service is available as soon as payment is confirmed, payments are not refunded once a subscription period has started.

We will refund in full:

• a duplicate payment for the same period, or
• a payment where money left your account but the subscription was not activated.

Write to us within 30 days with the date, amount and payment reference. Approved refunds go back to the original payment method through Razorpay or PayPal, normally within 5 to 7 working days.

Failed payments

If money is deducted but the payment fails, your bank or the payment provider usually returns it automatically within 5 to 7 working days.

Contact

Stardust Astronomy (Vishal Sharma), Greater Noida West, Uttar Pradesh, India. Reply to any Solar Lab email, call +91 99996 92985 or message on WhatsApp.